If you have any questions regarding your product, or any other issue that was not answered in the FAQ’s, simply fill in the form below, and we’ll be happy to assist you. (Please check your Spam or Bulk E-Mail folder just in case our response got delivered there instead of your inbox.)
Kindly allow us 1-3 business days to respond.
(Please check your Spam or Bulk E-Mail folder just in case our response got delivered there instead of your inbox.)
Have a question about your Trim Down Club membership?
Need help with a specific issue?
Here are 5 of our most frequently answered questions:
Will this work for me if I need a specialized menu like:
gluten-free, low-cholesterol, low-sugar, non-dairy or vegetarian?
Yes, and you can even combine all these needs in the Personal Menu Planner. Our tasty, easy recipes are designed to naturally avoid these troublesome issues. Plus, we offer an extensive selection for vegans. Click here to create a Menu full of your favorite foods!
Do you charge me every month?
We offer the Trim Down Club for an incredibly low monthly fee to help you lose weight without breaking the bank. And you can cancel anytime, no questions asked. Click here to sign up for the plan that fits you best!
Forgot your password?
No need to worry, click here to change your password.
I am not good with computers. How do I get started?
Luckily, you can access all of the Trim Down Club information from your smartphone, tablet, and/or computer at any time. We’ve made it easy for you to absorb all of the wonderful information we have to offer. Click here to get started!
How can I change my email?
Below are easy-to-understand instructions on how to change your email on file:
Log into www.trimdownclub.com
After you log in, click on My Activity followed by Settings
Next, type in the email address you desire in the box (to the right of “Account Email”)
Then, left click on “Change Email” to update your email address on file
There’s a good chance that you’ll find an answer
in our Help Page:
If you are unable to find the answer to your question in our
Help Page, fill in the form below for help: